Jewelry Care
Check out our full jewelry care guide for more information.
At Amare Sui, we want you to feel secure and delighted with your jewelry. Our 1-year warranty is our way of assuring you that we stand behind the quality of our pieces. We've partnered with top manufacturers to create jewelry that's not just beautiful but built to last.
The warranty covers any damage to the material or craftsmanship within one year from the date of purchase. However, it's important to note that certain situations are not covered, such as lost items, scratches from normal wear and tear, improper use or storage, and any modifications by a third party.
For warranty requests, kindly use contact us, and our dedicated team will get back to you within 1-2 business days with further details:
Here are a few important points to keep in mind:
- Items purchased from third-party vendors outside of AmareSui.com or our official stores are not covered under our warranty. Please contact the original seller for assistance.
- We recommend against having our products serviced by outside jewelers, as this may void the warranty and affect eligibility for refund or replacement.
- To help us continually improve, we may request defective pieces to be sent back for inspection and quality auditing.
- Some promotional products may be excluded from our warranty policy.
Your satisfaction is our priority, and we're here to ensure your Amare Sui experience is not only adorned with beautiful jewelry but also backed by our commitment to quality and service.
To help your jewelry look its best, store them in a cool, dry place away from sunlight. When storing multiple jewelry pieces together, make sure to wrap them individually so they don’t tangle or get scratched.
To keep your pieces looking as beautiful as you are, we recommend gently polishing your jewelry with a soft, clean cloth. Avoid using jewelry cleaners or harsh chemicals as this may damage the finish and luster of your jewelry.
While Amare Sui does not offer repair services, we take pride in providing a 1-year warranty on all items, ensuring that your purchase is protected and giving you peace of mind.
Our commitment is to deliver not only beautiful and empowering jewelry but also a reliable and satisfying experience for our valued customers. 💜
Order & Shipping
Check out our Shipping Policy for more information
The estimated shipping timeframe reflects the approximate number of days it takes for your order to reach you from the indicated ship date during checkout.
Please note that this duration excludes weekends, holidays, and any unexpected delays on the courier's side (like weather, volume, or traffic issues). If you've made changes to the delivery option, it might impact the delivery timeline.
Also, if your order includes in-stock items, pieces shipping later, or made-to-order pieces, the dispatch date could change.
Always double-check the dates provided during checkout and on your confirmation email to stay in the loop.
Your excitement is our priority, and we're committed to keeping you informed every step of the way!
Standard Shipping
Price: $5
Processing Time: 1-3 days
Shipping Time: 5-10 days
Free Shipping
Threshold: Order More Than $75
Price: Free
Processing Time: 1-3 days
Delivery Time: 5-10 days
Yes, with the help of your order number and shipping confirmation email, you can easily track your order. Also, you can contact us if you need further help.
Yes, we do ship internationally and are happy to serve our Jewels across the globe.
We love treating our customers! We offer free shipping on all orders over $100, Plus, keep an eye out for our free shipping promotions!
At Amare Sui, we genuinely care about your satisfaction. Our 30-day returns policy ensures that if your jewelry doesn't spark the joy you expected, we're committed to making it right. Your happiness is our priority, and we believe in creating a hassle-free experience for our cherished customers.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a free return.
Shipping and delivery fees are non-refundable.
To qualify for a return:
- Items must be in their original condition (unworn, undamaged, and unused)
- Items must be returned in their original packaging
- A complete set must be returned for a refund, size exchange, or store credit.
To start a return, you can contact us at contact@amaresui.com, live chat or +1 307-439-0003 (SMS only).
You can always contact us for any return questions using the above methods.
Product Info
Our collection of products are our pride and joy
We provide size information for each product on the individual product pages. In addition, we are proud to offer a sizing guide that you can refer to for help.
We use a range of high-quality materials for our jewelry, such as stainless steel, sterling silver, and gold-filled.
Yes, all of our materials are hypoallergenic, plus they are lead-free and nickel-free.
We currently do not offer custom jewelry pieces, but we working around the clock to integrate this experience into our services. In the meantime, we are happy to offer various unique options in our collection.
Payments
Contact us at contact@amaresui.com for more information on payments
We accept all major credit cards (Visa, Mastercard, American Express, Discover) and PayPal.
Absolutely! We use SSL encryption and a secure payment gateway to ensure that your payments are processed safely and securely.
My Account
As a jewel, you're important to us!
You can easily create an account with us in a few simple steps. Just click on the head icon on the header and then fill out your details to create an account with us. You can also create an account at checkout.
No, you do not need to create an account to place an order. However, we recommend signing up for an account so you can easily access your orders, save preferences, your wishlist and more!
Jewel Gift Cards
Treat yourself or a loved one to a Jewel Gift Card
Absolutely! You can purchase a Jewel gift card for yourself or a loved one. Our gift cards can be used online and are digital.
When you are ready to check out, enter the gift card code in the payment section and your balance will be applied. Please note: gift cards are non-refundable and cannot be redeemed for cash.
Your gift card will be valid for 12 months from the date it was purchased. If you have any additional questions, please do not hesitate to contact us via chat or at contact@amaresui.com.
Happy Shopping!